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Characteristics of a Model Client

Benchmarks for client agencies to measure themselves against

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The following characteristics are recommended as a benchmark for clients to measure themselves against:

Leadership and commitment

  • Incorporating OHS considerations at every level of decision-making in construction projects, from procurement to completion.
  • Actively enforcing the conditions of contracts relating to OHS standards.

Planning

  • Retaining suitable OHS expertise to assess risks associated with planned projects.
  • Utilising pre-qualification processes, such as the OHS accreditation scheme, to ensure that potential tenderers have the capability and track record to manage OHS.

Design

  • Selecting design consultants who have a demonstrated capacity to consider OHS risks.
  • Ensuring designers include an assessment of OHS risks that may be encountered in the construction phase and incorporate design solutions that minimise risks.

Contract management

  • Ensuring contractual provisions are clear on OHS requirements.
  • Ensuring that theĀ builder is given whole of project accountability for OHS processes and practices to be followed by all contractors on site.

OHS performance measurement

  • Establishing meaningful and reliable OHS performance benchmarks to assess contractors against.
  • Providing contractors with accurate comparative OHS performance information.

Project review and evaluation

  • Completing regular ongoing and project completion reviews.
  • Maintaining records of project performance and using this information in future projects.

Related Links

The Accreditation Scheme

Apply for Accreditation

Scheme Documentation