Raising awareness

Safe design, or safety in design, is about hazard identification and risk management early in the design phase to eliminate or reduce risk of injury in construction, use, maintenance and demolition of structures.

A challenge in the building and construction industry is to raise awareness of safe design. The Office of the Federal Safety Commissioner (OFSC) encourages and promotes safe design through a number of activities. One of these activities has been to provide development opportunities for engineers.

Supporting education of engineers

In 2007–08, the OFSC provided support to the Association of Consulting Engineers Australia (ACEA) by funding ten regional engineers to attend the two-day course, ‘Associated Professional Certificate in Safety in Design’. This course was created and organised by ACEA and the University of Sydney.

By the end of April 2008, six OFSC-funded participants had attended. These engineers would not have been able to attend without this funding. A total of 198 participants have attended since courses started in May 2007.

The course is aimed at increasing awareness of the role and obligations of consulting engineers. The course covers topics such as legislation, guidance material, codes of practice, practical tools for safe design and developing a safety culture.

Safe design in action

OFSC-funded participants are already putting their new skills to good use by incorporating safe design in their work planning and procedures. Practical examples from our participants include: 

• introducing an office procedure to document safe design
• implementing a simple and effective procedure for safety into the quality management system in the form of a job safety and environmental analysis worksheet
• instigating a systematic approach to identifying WHS issues in buildings or structures.

The OFSC will continue to support safety in design through awareness and education. More information on the work of the OFSC on safe design is available at www.fsc.gov.au.

About these case studies

The Australian Government is committed to improving the WHS standards for all workers on building and construction projects. 

These case studies have been developed to share practical ideas that can be adopted by industry to assist in their own management of WHS issues.

The Federal Safety Commissioner consults widely with industry, WHS authorities and other relevant agencies to promote a cooperative approach to improving WHS performance.

The vision of the Federal Safety Commissioner is a building and construction industry where no one is harmed.

For further information:

• Contact the FSC Assist Line on 1800 652 500
• Contact the OFSC via email at ofsc@dewr.gov.au

Small business making a difference

D Williams Builders is a small building contractor that has provided commercial building and maintenance services in Tasmania since 1855. 

D Williams Builders currently employs five staff, although the company also uses subcontractors when required. The company has been recognised for its commitment to workplace health and safety (WHS), including its use of a WHS management system tailored to small business.

Support of senior management

David Williams is the Director of Business at D Williams Builders. David has taken a number of steps to show senior management commitment and support of WHS, including: 

• the provision of specific WHS related responsibilities for each employee with overall responsibility for maintaining a safe and healthy working environment remaining with the Director
• identifying potential hazards in the workplace at the introduction of any new systems of work
• conducting regular site inspections
• providing safety audit reports to subcontractors as a helpful tool
• adopting an WHS management system.

How the WHS management system was established

WHS is an important consideration in the planning and management of D Williams Builders. During the mid 1990s, D Williams Builders instigated the development of a WHS management system to improve the overall health and safety practices of the organisation. 

The company received safety and risk management documentation from a number of oil companies and noticed their thorough policies which included checklists, guidelines and safety audit information. After considering this documentation and with the knowledge that building and maintenance services are equally high risk, D Williams Builders drafted their first WHS management system.

About the WHS management system

The WHS management system established by D Williams Builders consists of an overarching policy that details the objectives, expectations and safety requirements of the company. This policy is accompanied by fact sheets, guidelines, templates and checklists specific to particular tasks. The overarching policy combined with the attachments form the WHS management system.

The WHS management system includes:

• Safe work procedure fact sheets
• excavation/trenching
• sun protection
• General guidelines
• motor vehicle and trailer safety
• personal protective equipment
• Templates
• return to work plan
• risk assessment and control form
• job safety analysis form
• Auditing checklists 
• safety action audit schedule
• health safety and environment performance report

Employees and subcontractors are provided with a folder containing these documents and are encouraged to keep it with them for easy reference on the job.

Safety day

Every year D Williams Builders hires a conference room where management, employees and subcontractors meet to review the WHS management system. This provides an opportunity for everyone to become involved in the system, apply relevant knowledge and discuss work-related experiences to improve the documentation.

Results 

Through establishing this WHS management system, D Williams Builders has:

• reduced the rate of incidents and injuries
• reduced the number of workers’ compensation claims
• reduced workers’ compensation premiums
• received a number of local and national WHS awards.

D Williams Builders plans to continue to implement safety and wellbeing in all areas of their business. The WHS management system will be reviewed as required or at least at yearly intervals during Safety Day. A greater effort will also be made to assist subcontractors reach the standards set by D Williams Builders.

About these case studies

The Australian Government is committed to improving the WHS standards for all workers on building and construction projects. 

These case studies have been developed to share practical ideas that can be adopted by industry to assist in their own management of WHS issues.

The Federal Safety Commissioner consults widely with industry, WHS authorities and other relevant agencies to promote a cooperative approach to improving WHS performance.

The vision of the Federal Safety Commissioner is a building and construction industry where no one is harmed.

For further information:

• Contact the FSC Assist Line on 1800 652 500
• Contact the OFSC via email at ofsc@dewr.gov.au

Disclaimer

The Office of the Federal Safety Commissioner has prepared this case study to promote workplace health and safety (WHS) in the Building and Construction Industry. When developing WHS initiatives, businesses and individuals should consider the circumstances and requirements particular to them, and seek professional advice where required.

While the Commonwealth has exercised reasonable care in providing useful information, the Commonwealth makes no representations, express or implied, as to the accuracy of the information contained in this case study. The Commonwealth accepts no liability for any use of the information contained in this case study or any reliance placed on it.

This case study may list persons, organisations, products, or services, or may incorporate material sourced from third parties. Such lists or material are assembled in good faith. However, any such list or material does not necessarily constitute any form of endorsement by the Commonwealth of that person, organisation, product, service, or third party. The Commonwealth does not accept any responsibility for such lists or material.

The challenge

For all of the recent advancements in technology and equipment, building and construction is still a very ‘hands on’ industry. It should therefore come as no surprise that a high number of incidents reported to the OFSC involve hand and finger injuries. Statistics from the 2013 July to December Analysis of Biannual Data show that over a third of injuries reported by our accredited contractors occurred on the upper limbs (41%). Hand injuries can be costly in terms of lost time and productivity, but more importantly can also be devastating to workers. 

The importance of reviewing data

A number of accredited companies recently reviewed their own internal injury data and reached a similar conclusion; that a high proportion of reported injuries relate to hands and fingers. Having identified this trend, accredited companies Lipman Pty Ltd, Cooper & Oxley Builders, Sitzler Pty Ltd, and Sarah Constructions Pty Ltd are now addressing the high instance of hand injuries through a number of targeted hand safety awareness initiatives. This highlights the importance of not only accurately reporting incidents internally, but also conducting regular reviews of collected incident data in order to effectively focus WHS initiatives on problem areas.    

Raising awareness

In response to these findings each company sought to reduce the instance of hand injuries by both raising awareness of the importance of basic hand safety within their workforce and combating complacency.

Sarah Constructions distributed a hand safety awareness poster titled ‘Five Steps to Hand Safety’ to all of its sites. The poster includes statistics regarding the number of hand injuries sustained by Sarah’s workforce and provides steps to follow to reduce the number of injuries. The poster was designed to act as a prompt for conversations around hand safety issues and the wearing of appropriate personal protective equipment (PPE). The importance of PPE is to be further highlighted in a second poster, currently in development, that identifies the types of gloves specific trades should require. 

Lipman launched an initiative with the catchy slogan ‘TAKE 5 to KEEP 5’. The campaign includes training presentations and site posters designed to raise awareness of common causes of hand injuries and provide workers with five simple steps to help prevent injury.

Shock Value

Sitzler designed and distributed its own poster depicting extremely graphic hand injuries and has used shock value to raise awareness of the potential impacts hand injuries can have on workers. The posters were accompanied by toolbox talks discussing hand injury statistics, causational factors and tips on how to assess the risks to hands involved in different work tasks.

Subcontractors

Sarah Constructions also considered subcontractors to be an important aspect of their awareness program and has included a discussion of Sarah’s ‘Five Steps to Hand Safety’ poster in all site specific subcontractor inductions. The company also requires subcontractors to identify specific controls which limit hand injuries in all Safe Work Method Statements (SWMS) and Job Safety Environmental Analyses (JSEA). Sarah’s aim is for these subcontractors to take this awareness and concern for hand safety with them to other sites.  

The use of gloves

Each company also reviewed its PPE policy regarding gloves as a possible method of reducing the number of hand injuries.

Cooper & Oxley Builders trialled mandatory glove use over a two week period at their Shenton House construction site. The company invited a safety glove consultant to survey workers about their experiences wearing gloves while undertaking a number of different work tasks. The aim of the trial was to instil the importance of basic hand safety in their workers, making them think about the kind of treatment their hands receive on the job, and hopefully reduce hand injuries. 

Sitzler consulted with a variety of different trade groups on the introduction of a mandatory glove policy, and implemented Safe Work Observations to monitor work tasks with and without the use of gloves. Sitzler found that while gloves reduced hazards for some workers other trade groups were visibly hindered by wearing gloves. This has allowed the company to tailor its glove policy to ensure adding gloves to tasks did not add additional risks.   

Lipman has issued gloves and glove clips to all workers to ensure they will be available when required. Sarah Constructions has made various glove types available to its workers and subcontractors in preparation for the distribution of its new ‘Hand Protection Selection Guide’ poster.

The results

The four companies have experienced a number of positive outcomes from these hand safety initiatives including:

• a statistical reduction in the incidence of hand injuries
• an increase in worker and subcontractor awareness of the major causes of hand injuries 
• worker input into PPE policies
• greater use of work gloves by workers
• discussion of hand safety issues by workers and site safety personnel
• cultural change.  

Each of the initiatives is ongoing with awareness posters a fixture in on-site amenities and hand safety a regular agenda item at toolbox talks across the companies. The hope from these four accredited companies is that through ongoing education workers will be reminded that hand injuries are preventable and that their numbers will continue to decrease.

About these case studies

The Australian Government is committed to improving the WHS standards for all workers on building and construction projects. 

These case studies have been developed to share practical ideas that can be adopted by industry to assist in their own management of WHS issues.

The Federal Safety Commissioner consults widely with industry, WHS authorities and other relevant agencies to promote a cooperative approach to improving WHS performance. 

The vision of the Federal Safety Commissioner is a building and construction industry where no one is harmed.

For further information:

• Contact the FSC Assist Line on 1800 652 500
• Contact the OFSC via email at ofsc@dewr.gov.au

Disclaimer

The Office of the Federal Safety Commissioner has prepared this case study to promote workplace health and safety (WHS) in the Building and Construction Industry. When developing WHS initiatives, businesses and individuals should consider the circumstances and requirements particular to them, and seek professional advice where required.

While the Commonwealth has exercised reasonable care in providing useful information, the Commonwealth makes no representations, express or implied, as to the accuracy of the information contained in this case study. The Commonwealth accepts no liability for any use of the information contained in this case study or any reliance placed on it.

This case study may list persons, organisations, products, or services, or may incorporate material sourced from third parties. Such lists or material are assembled in good faith. However, any such list or material does not necessarily constitute any form of endorsement by the Commonwealth of that person, organisation, product, service, or third party. The Commonwealth does not accept any responsibility for such lists or material.

Multinational company hails FSC accreditation as best practise!

Bouygues Construction Australia, part of the massive French multi-national group Bouygues S.A. which reported sales of  over €33 billion in 2013, has praised the Australian Government Building and Construction WHS Accreditation scheme (the Scheme), as representing global best practise in safety systems management. 

The BYCA National QSE Director, Mr Ritchie Green said:

 “The best practice BYCA safety systems that were developed in conjunction with the Federal Safety Commissioner (FSC) will now be rolled out to the English speaking countries in which Bouygues Construction operates.”

An ever increasing number of international companies are applying for and achieving accreditation under the Scheme. On 21 January 2014 Bouygues Construction Australia Pty Ltd (BYCA), the Australian arm of the international company Bouygues Construction, achieved FSC accreditation for the first time. In this case study BYCA shares their experience of achieving FSC accreditation and offers advice for other international companies considering becoming accredited. 

Seeking FSC Accreditation and WHS Background

For BYCA, attaining FSC accreditation was a key strategic priority. It not only gives the company the opportunity to undertake major Commonwealth funded infrastructure projects, but will also help them build on their “local footprint” which has been established over the past 20 years through their work on major infrastructure projects. 

BYCA’s current portfolio includes the Sydney to Airport Rail Link; Brisbane Hale Street Bridge; Glenfield Junction Alliance, Sydney; Landsborough Highway Upgrade, Queensland; and the North Strathfield Rail Underpass, Sydney.

BYCA have also been selected as preferred bidder in a 50:50 partnership with Lend Lease to design and build the NorthConnex link road in Sydney with a construction budget of $2.65 billion; and as part of the East West Connect consortium they have recently signed the finance, design and construct contract for Melbourne’s East West link project – a contract worth $6.8 billion.

For BYCA a commitment to health and safety is part of their approach to doing business which they call ‘Actitudes.’ The ‘Actitudes’ approach ensures all employees understand that health and safety is the company’s core organisational value, and empowers them to make positive decisions regarding their health, safety and welfare.

BYCA’s health and safety standards are underpinned by a safety cultural program that includes a senior management leadership inspection program, safety focus group, supervisor training program, and a focus on positive performance indicators. 

According to Mr Green, aligning the company’s existing WHS Management System (WHSMS) with FSC criteria was consistent with the company’s safety strategy as the criteria focus on system elements that BYCA believes are critical to achieving positive safety outcomes. These include safety in design, risk management, and leadership commitment. Alignment to the FSC Evidence Guide also supports the company’s goal to maintain a lean and efficient WHSMS which is practical to implement at the coal face.

Furthermore, Mr Green said:

“The alignment of the BYCA WHSMS to FSC requirements provided our company Board assurance that our system had achieved an industry leading standard, something which makes the accreditation extremely worthwhile”. 

Achieving FSC Accreditation

BYCA’s first step in the accreditation process was to perform a gap analysis to benchmark their International WHSMS against FSC Criteria. 

Mr Green said that the company’s objective was “to retain our existing international system where practicable, and where required customise our system to meet requirements detailed in the FSC Evidence Guide, thus achieving uniformity in our business operations”. 

Like all other companies, in order to achieve FSC accreditation BYCA was also required to undertake an on-site audit. A unique aspect regarding the BYCA audit was that it took place on an international project site, the Port of Miami Tunnel Project located in Miami, Florida, USA.  

International Audit – Port of Miami Project

The Port of Miami Tunnel Project, valued at approximately $700 million (USD), connects MacArthur Causeway to Dodge Island, providing direct access between the seaport and highways I-395 and I-95.

Additionally, the Port of Miami tunnel is designed to improve traffic flow in downtown Miami and aid ongoing and future development in the area.

BYCA performed the design and construction of the two road tunnels, the construction of operation buildings, access ramps, connections to the port road network, ventilation, safety, surveillance, communication and fire-fighting systems, as well as relocation of the utilities affected by the project and an upgrade to the port's railway line.

An international audit presents unique challenges, and for BYCA the biggest of these was implementing their Australian WHSMS on a foreign site. This challenge was accentuated by the Port of Miami project being substantially underway, and the disparity between the United States and Australian legislative requirements. According to Mr Green, “the collaborative effort between the BYCA QSE Team and the Port of Miami Tunnel Project Team underpinned the success of the project audit. BYCA attaining FSC accreditation via a complex international audit also sets a precedent in the industry as only a small number of contractors have achieved this result with a single Project Audit.” 

Design for a Global System

For Bouygues the audit undertaken at the Port of Miami project was also an important step toward achieving their goal of a Global WHSMS. The company intends to utilise BYCA’s WHSMS for operations in all English speaking countries around the world. The significant investment made in aligning Bouygues’ American and Australian WHSMS builds a platform for such a Global system while the attainment of FSC accreditation provides a ‘mandate’ to utilise the BYCA WHSMS.

According to Mr Green, this decision is due in part to the perception that the company’s Australian WHSMS is superior to other parts of the world, and provides Bouygues with the best opportunity to eliminate high consequence incidents. For BYCA aligning a Global system to FSC requirements ensures the company maintains an industry-leading system which is lean and efficient whilst maintaining operational continuity.

Advice to International Companies

BYCA offered the following advice to other international companies seeking accreditation:

• Make sure senior management are 100% committed to the accreditation process and proactively lead it. BYCA had commitment from their executive and senior management, including Managing Director Philippe Bouquet. 
• Ensure your company’s WHSMS is streamlined, practical, and not overly onerous to implement, as the major goal of any system should be to support operational personnel meet their safety obligations. 
• Ensure your safety team can effectively engage with project teams to help employees understand the tangible benefits of implementing an industry-leading WHSMS (e.g. reduced injury and illness rates, increased productivity, reduced legal exposure). 
• Develop a WHSMS that invests a peak level of energy into managing potential Class 1 hazards including mobile plant, work at heights, cranes and lifting, energy isolation, electrical, utilities management, and temporary works.
• Implement positive performance indicators to measure the effectiveness of your WHSMS rather than relying solely on prohibitive zero harm regression targets. 

According to Mr Green: 

“The application of the above principles provides BYCA’s WHSMS a point of difference, and ensured our success in attaining FSC Accreditation.”

I want more information

Any international companies considering accreditation can find more information regarding the Australian Government Building and Construction WHS Accreditation Scheme and accreditation at: fsc.gov.au. 

Companies can also contact the Office of the Federal Safety Commissioner on 1800 652 500 or at ofsc@employment.gov.au. 

About these case studies

The Australian Government is committed to improving the WHS standards for all workers on building and construction projects. 

These case studies have been developed to share practical ideas that can be adopted by industry to assist in their own management of WHS issues.

The Federal Safety Commissioner consults widely with industry, WHS authorities and other relevant agencies to promote a cooperative approach to improving WHS performance.

The vision of the Federal Safety Commissioner is a building and construction industry where no one is harmed.

For further information:

• Contact the FSC Assist Line on 1800 652 500
• Contact the OFSC via email at ofsc@dewr.gov.au

Disclaimer

The Office of the Federal Safety Commissioner has prepared this case study to promote workplace health and safety (WHS) in the Building and Construction Industry. When developing WHS initiatives, businesses and individuals should consider the circumstances and requirements particular to them, and seek professional advice where required.

While the Commonwealth has exercised reasonable care in providing useful information, the Commonwealth makes no representations, express or implied, as to the accuracy of the information contained in this case study. The Commonwealth accepts no liability for any use of the information contained in this case study or any reliance placed on it.

This case study may list persons, organisations, products, or services, or may incorporate material sourced from third parties. Such lists or material are assembled in good faith. However, any such list or material does not necessarily constitute any form of endorsement by the Commonwealth of that person, organisation, product, service, or third party. The Commonwealth does not accept any responsibility for such lists or material.